​We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

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This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website and services.

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Information We Collect

We may collect and process the following personal information:

• Full name

• Contact details (email address, phone number)

• Business information (if applicable)

• Website usage data (via cookies and analytics tools)

• Any information you voluntarily provide via forms, bookings, online purchases or enquiries

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How We Use Your Information

We use your information to:

• Respond to enquiries or service requests

• Provide and manage our services

• Process bookings or consultations

• Process online orders

• Improve our website and user experience

• Send relevant communications (only if you have opted in)

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Legal Basis for Processing

We process your personal information:

• With your consent

• Where necessary to perform a contract

• To comply with legal obligations

• For legitimate business interests, where this does not override your rights

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Sharing of Information

We do not sell your personal information.

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We may share your information with:

• Trusted third-party service providers (e.g. payment processors, email platforms)

• Legal or regulatory authorities if required by law

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All third parties are required to comply with POPIA and protect your information.

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Data Security

We take reasonable technical and organisational measures to protect your personal information from:

• Loss

• Misuse

• Unauthorised access

• Disclosure or alteration

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Data Retention

We only retain your personal information for as long as necessary to:

• Fulfil the purpose it was collected for

• Comply with legal, accounting, or reporting requirements

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Your Rights (Under POPIA)

You have the right to:

• Access your personal information

• Request correction or deletion

• Object to processing

• Withdraw consent at any time

• Lodge a complaint with the Information Regulator

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Advertising & Third-Party Tools

We may use third-party tools and platforms such as:

• Google Analytics

• Google Ads

• Meta (Facebook & Instagram)

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These platforms may collect data in accordance with their own privacy policies. We do not control how third parties manage their data, but we only work with reputable platforms.

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Cookies & Website Tracking

Our website may use cookies and similar technologies to:

• Enhance user experience

• Analyse website traffic

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You can choose to disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

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International Data Transfers

We work with global clients and platforms, your information may be processed outside of South Africa. We take reasonable steps to ensure that any international data transfers comply with applicable data protection laws.

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Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Email: info@bloomcollectivesa.com

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Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Version Effective Date: April 2026